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Since the release of ChatGPT in October of last year, the signal to noise ratio re: solid, credible business strategy resources has been daunting. If your organization is still in the mist of a Generative AI sprint to put a baseline company culture and formal policies in place to empower innovation – while mitigating company-wide risk – the Future of Privacy Forum (FPF) is a vetted, sophisticated, and thoughtful resource. And sometimes checklists are good, even if used only to initiate formative conversations and frame core issues for decisionmakers on your team. Find the FPC’s Generative AI for Organizational Use: Internal Policy Checklist here.
With the proliferation of employee use of generative AI tools, this checklist provides organizations with a powerful tool to help revise their internal policies and procedures to ensure that employees are using generative AI in a way that mitigates data, security, and privacy risks, respects intellectual property rights, and preserves consumer trust.
The Checklist draws from a series of consultations with practitioners and experts from over 30 cross-sector companies and organizations to understand current and anticipatory employee use of generative AI tools, benefits and harms, AI governance, and measures taken to protect company data and infrastructure. The conversations focused on any generative AI guidelines, policies, and procedures that had been implemented to govern employees’ use of generative AI tools.
From those discussions, [the FPF researchers and authors] learned that organizations have broadly varied use cases for generative AI and, therefore, significant variation in generative AI policies:
The Internal Policy Checklist for Generative AI is intended to serve as a guidance document no matter what stage of the process an organization is in. It may be used as a starting point to help kick off the development of internal generative AI policies or as a final check to ensure an organization has provided comprehensive and robust guidelines for their teams.
The Checklist provides guidance in four areas:
Technology Convergence and Market Disruption: Rapid advancements in technology are changing market dynamics and user expectations. See: Disruptive and Exponential Technologies.
The New Tech Trinity: Artificial Intelligence, BioTech, Quantum Tech: Will make monumental shifts in the world. This new Tech Trinity will redefine our economy, both threaten and fortify our national security, and revolutionize our intelligence community. None of us are ready for this. This convergence requires a deepened commitment to foresight and preparation and planning on a level that is not occurring anywhere. The New Tech Trinity.
Benefits of Automation and New Technology: Automation, AI, robotics, and Robotic Process Automation are improving business efficiency. New sensors, especially quantum ones, are revolutionizing sectors like healthcare and national security. Advanced WiFi, cellular, and space-based communication technologies are enhancing distributed work capabilities. See: Advanced Automation and New Technologies
Rise of the Metaverse: The Metaverse, an immersive digital universe, is expected to reshape internet interactions, education, social networking, and entertainment. See Future of the Metaverse.