Global task force dismantles Microsoft tech-support scam.

India’s CBI joined forces with the UK’s NCA, the US’s FBI, and Microsoft to shut down a Noida call center that impersonated Microsoft support, targeting over 100 UK and US customers with spoofed calls and fake pop-up alerts. Victims paid fees for bogus “software solutions,” losing at least £390,000, while attackers routed calls through VoIP networks across multiple countries. Two key operatives were arrested after cross-border intelligence sharing and victim testimonies helped build a compelling case.

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https://cybernews.com/cybercrime/officers-bust-international-microsoft-scam-call-center/