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A survey of 350 global business executives with an annual revenue of at least $1 billion by the research and advisory firm Gartner found that many have reduced their workforce irrespective of AI adoption. While 80% of those surveyed who have piloted an AI or autonomous technology have reported workforce reductions, the businesses cut jobs due to automation regardless of whether the technology was actually generating returns. “Looking only at layoffs is shortsighted in terms of getting value from AI,” Helen Poitevin, VP analyst at Gartner and a key researcher of the study, told Fortune. “Chasing value only through headcount reduction is likely to lead most organizations down a path of limited returns.”
Full report : Layoffs driven by automation are failing to generate returns, study finds.