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Companies are already using agentic AI to make decisions, but governance is lagging behind

Businesses are acting fast to adopt agentic AI – artificial intelligence systems that work without human guidance – but have been much slower to put governance in place to oversee them, a new survey shows. That mismatch is a major source of risk in AI adoption. In my view, it’s also a business opportunity. I’m a professor of management information systems at Drexel University’s LeBow College of Business, which recently surveyed more than 500 data professionals through its Center for Applied AI & Business Analytics. We found that 41% of organizations are using agentic AI in their daily operations. These aren’t just pilot projects or one-off tests. They’re part of regular workflows. At the same time, governance is lagging. Only 27% of organizations say their governance frameworks are mature enough to monitor and manage these systems effectively.

Full report : Companies are already using agentic AI to make decisions, but governance is lagging behind.