Oracle Health is looking to build the ChatGPT of patient portals, with the company unveiling a new patient portal AI tool aimed at promoting patient engagement and easing patient health literacy hangups The technology can be used to securely deliver clear, plain-language explanations of patient diagnoses, test results and applicable treatment options, the health tech company said at the Oracle Health and Life Sciences Summit. Patients will also be able to ask the AI clarifying questions, like what a certain abbreviation means or the result of a particular test. The system is built using OpenAI’s technology in what Oracle said is the company’s next step “to deliver conversational AI across healthcare.” Notably, Oracle stressed that no personal medical data will be stored by OpenAI. “Delivering ChatGPT-like conversational experiences in the Oracle Health Patient Portal — built on OpenAI frontier models and within Oracle’s secure safeguards — demonstrates how responsible AI can empower patients with more information about their health,” Seema Verma, executive vice president and general manager of Oracle Health and Life Sciences, said in a press release announcing the tool.

Full report : Oracle’s patient portal AI tool sets out to translate complex medical jargon amid trends of low patient health literacy levels.