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The executive decisions shaping the value of the digital workforce

New AI capabilities are being announced at mind-boggling speed. And yet the pace at which enterprises are adopting and scaling these AI advances remains slow. Organizations are struggling to move from experimentation to impact, constrained by the complexity of understanding, implementing, and deploying AI at scale. Ironically, the same transformational potential that makes AI so compelling is also what makes it difficult to adopt. While agentic capabilities are technically ready, most organizations have yet to activate them beyond experiments or simple use cases. At its core, this is a leadership challenge. In both our research and hands-on experience helping clients implement agentic AI across their organizations, we consistently see the outsized role senior leaders play in determining whether these technologies translate into real business value.

Full report : From value creation, operational impact, token economics, and rethinking work—executives have a bigger role to play than they think in Agentic AI.