For a list of current benefits see the OODA Members Guide.

FAQs:

• How can I log in?
• How do I cancel my subscription?
• Can I switch plans?
• Can I update my email address?
• Can I update my credit card?
• How do I reset my password?
• Can I gift a subscription?
• How can I join your Discord server and get the correct role?
• Where can I find the members-only Posts?
• How can I resubscribe or unsubscribe to Posts?
• Which podcast players work with my private feed?
• How can I add a profile picture to my account?

How can I log in to OODAloop.com?

We seek to make access for members easy so you may already be logged in. At the top of each page at OODAloop.com (using desktops/laptops) you should see an item that reads either “Sign In” or “Sign Out” depending on your status. On mobile devices you will see the same under the hamburger menu. If you are not signed in. Click Sign In then enter the email address you used when joining. You will get an email with a link to click to automatically sign in.

Why can’t I log in to your site?

Check your browser’s security settings. Our membership software usually won’t work if you’ve disabled 3rd-party cookies. Either change your settings or use another browser.

How do I cancel my subscription?

Log in to your account and cancel your subscription from the Subscriptions menu item. https://ooda.memberful.com/account/subscriptions

This answer only applies to Plans that renew indefinitely. 

Can I switch plans? (e.g. from a monthly plan to an annual plan)

Yes. Click Change plan from the Subscriptions menu item in your account. You’ll be switched to the new plan immediately and charged a prorated amount. https://ooda.memberful.com/account/subscriptions

Can I update my email address or other personal information?

Yes. Log in to your account to make these changes. https://ooda.memberful.com/account

Can I update my credit card?

Log in to your account and click Update card from the sidebar (or Add card if you haven’t added one). https://ooda.memberful.com/account/credit_card/edit

How do I reset my password?

Passwords are not required for your membership account. Visit our sign in form, enter your email address, and click Continue. If you haven’t created a password, we’ll just send you an email with a link that you can click to sign in. The link can only be used once and expires after 24 hours.

If you prefer to create a password, or if you ever need to reset it, click this link: https://ooda.memberful.com/auth/password/new

Then, enter your email address and click Send me reset instructions. To ensure the reset process is secure:

• Password reset links automatically expire after 48 hours.
• Password reset links can only be used once. If you click the link, and reset your password, the link becomes invalid.
• If the link becomes invalid, delete the old reset email and start with a fresh password reset.

Can I gift a subscription?

Yes. It’s easy to gift a subscription. Click this link to give an annual plan:

https://ooda.memberful.com/gift?plan=105278

You will be prompted to enter the gift recipient’s name and email address, the delivery date, a personalized message, and your payment information. The gift recipient will receive an email with a link to activate their gift. If a physical address is required, the gift recipient will have the opportunity to enter it when they activate the gift.

Keep in mind that you’re purchasing a one-time gift. The gift recipient will be responsible for adding a payment method before the next renewal period if they’d like to continue with the subscription.

For full membership contact us for gifting instructions.

How can I add a profile picture to my account?

The avatar service we use is called Gravatar. Add a photo to your account there using the same email you signed up for with us.