Even as a seasoned IT leader, Richard Mackey’s jaw drops in amazement over what AI and AI agents can help him do — especially when it comes to the tasks he dislikes the most. “It’s like my long-lost friend,” says Mackey, CTO of healthcare company CCS. For example, while Mackey has become adept at creating PowerPoint presentations, he appreciates how fast an agent can make one for him. Recently, Mackey delivered a presentation to CCS’s CEO and others that an agent put together, which he admits was pretty good. “This would have taken me four hours … and the basic part of it was done in 15 minutes, which is crazy.” Having an agent do this shifts the work for humans, he says. “I like this approach because it creates the starting point.” Mackey adds that he used a watermark to attribute the presentation to AI and modified about 20% of it, but “those are the kinds of things that I find all the time are helping me go faster.”

Full report : IT leaders discuss how agentic AI’s emergence as a transformative force is leading them to adapt how IT operates to harness the technology’s potential to advance their business.